Managed IT • Cybersecurity • Cloud1
Contact your technician
Call CODISE-IT or use the session details your technician has already provided.
CODISE-IT CLIENT SUPPORT
Quick help.
Right on your screen.
Connect with your CODISE-IT technician for remote assistance with your computer, applications, email, or everyday IT issues.
HOW TO CONNECT
Three steps to remote support
2
Open the support portal
Click Start Quick Remote Support and join the session using your technician's instructions.
3
Allow the connection
If prompted, download and open the ScreenConnect client. Follow your technician's guidance to approve the connection.
You stay informed throughout the session.
Only join a session you are expecting from CODISE-IT. Close sensitive documents before connecting, stay at your computer, and let your technician know when you are ready to end the session.
Having trouble connecting?
Call (323) 301-7101 or email support@codise-it.com. Tell us what you see on screen so we can guide you through the next step.